Incidents and maintenance reported on status page for Pentest-Tools.com https://status.pentest-tools.com/ https://d1lppblt9t2x15.cloudfront.net/logos/76a2eb7364284fe5afc78bd1c08bd116.png https://status.pentest-tools.com/ en https://status.pentest-tools.com/incident/1090954 Thu, 15 Oct 2026 09:20:43 -0000 https://status.pentest-tools.com/incident/1090954#d5d0acae330d420e193f5409be4d211c83af37e40523bd1befc5d6091794f91d Incident The US authenticated platform and API from US experienced a five-minute interruption between 7:46 and 7:51 AM UTC due to an issue affecting session storage. The issue has been resolved, all sessions have been successfully restored, and users can now access the platform normally. We apologize for the inconvenience and appreciate your patience 🙏. https://status.pentest-tools.com/maintenance/1078462 Thu, 01 Oct 2026 09:10:54 -0000 https://status.pentest-tools.com/incident/1078462#2caec124738b466a8d02b1ebf1822ad8ccb5a3486369dcd7e1920d384ebbf006 Maintenance Maintenance completed https://status.pentest-tools.com/maintenance/1078462 Wed, 30 Sep 2026 15:42:26 -0000 https://status.pentest-tools.com/incident/1078462#d89d7bfee48f7ae2bc8a5f51043c1afcfd702697dae5208d49ca3cd847261dc3 Maintenance We'll perform scheduled maintenance on the Pentest-Tools.com 🇪🇺 Europe region on Oct 1, 2026 for a subset of services. This maintenance will affect VPN scanning in the Europe region and temporarily pause internal scanning pipeline for up to 10 minutes. - the maintenance window for VPN scanning starts at 6:00 AM UTC (vpn scans should NOT be affected) - the one for internal scanning starts at 9:00 AM UTC Action required for VPN scanning As part of this maintenance, we’re deploying a new VPN gateway with a new IP address. To make sure your VPN Agent can connect after the change, please allow outbound TCP port 22 (SSH) to the following IP address before the maintenance window: 172.238.119.143 What happens to scans? VPN scans will continue to run normally. If you run into any issues, please restart the VPN agent. And, should you get any VPN errors on scans, please restart those specific scans. Internal scanning will be paused for up to 10 minutes between 09:00 am UTC - 09:10 am UTC. After this brief pause, internal scanning will resume normally. We’ll update our status page when maintenance starts and once normal operation resumes. Thanks for your patience, and have a good rest of your day! https://status.pentest-tools.com/maintenance/1077472 Wed, 30 Sep 2026 11:02:51 -0000 https://status.pentest-tools.com/incident/1077472#ffef4f3d3e649c4416e2eb746fadb8e9674b4e52b7863de943b64c17b4eb9f10 Maintenance Maintenance completed https://status.pentest-tools.com/maintenance/1077472 Wed, 30 Sep 2026 11:02:51 -0000 https://status.pentest-tools.com/incident/1077472#96fa43b95ec3ba46071b1b169e3a8fe69f0c8138c7d6acfb7b715cc1162e01ff Maintenance Maintenance Completed Successfully 🎉 The maintenance was completed in approximately 20 minutes, and all services have resumed for US region 🇺🇸. Scans, including VPN-based scans, are starting normally, previous sessions have been restored, and the scanning pipeline is operating as expected. Thank you for your patience. https://status.pentest-tools.com/maintenance/1077472 Tue, 29 Sep 2026 19:54:44 -0000 https://status.pentest-tools.com/incident/1077472#e62d507dc183f9bf134b5bae6d8c9f3b771de0bd30de65cf8c428579d1597bcb Maintenance We’re performing scheduled maintenance on the Pentest-Tools.com 🇺🇸 US region from 10:30–11:30 UTC, on Sept 30, 2026. During this 1h maintenance window, the Pentest-Tools.com product (web interface) and REST API in the US region will be temporarily unavailable. Maintenance window: - 🌍 UTC: 10:30–11:30 - 🇺🇸 Eastern Time (ET): 6:30–7:30 AM - 🇺🇸 Pacific Time (PT): 3:30–4:30 AM What happens to scans? You won’t be able to start new scans during the maintenance window, and scheduled scans will not start. Scans that are already running will continue normally, except for VPN-based scans, which may be affected while the US gateway is unavailable. Once maintenance is complete, any scans showing VPN error status can be restarted. Scans that have already been dispatched and are waiting to be picked up by the scanning infrastructure will also continue. Customers in the European region are NOT affected and will continue to operate normally. We expect the maintenance to take no more than 1h. We’ll update our status page when maintenance starts and once normal operation resumes. Thanks for your patience and have a good rest of your day! https://status.pentest-tools.com/incident/1070471 Mon, 21 Sep 2026 15:55:00 -0000 https://status.pentest-tools.com/incident/1070471#c742d54ab790dc2ba47a476a78ce9c78379d2f8c1613bfb7bab02990cf28ae37 Incident At approximately 1:30 PM UTC, VPN services in the US region experienced an interruption lasting no more than 5 minutes. The Europe region was NOT affected. Services are now operational. If you continue to experience connectivity issues, please recreate the VPN agent connections from your local networks. We apologize for any inconvenience 🙏. https://status.pentest-tools.com/maintenance/1064205 Tue, 15 Sep 2026 12:40:26 -0000 https://status.pentest-tools.com/incident/1064205#9432124f7ca7cad3385237a65582bdcd9bb7f6e37ae9a82f298a05fd53274eb7 Maintenance Maintenance completed https://status.pentest-tools.com/maintenance/1064205 Tue, 15 Sep 2026 11:57:22 -0000 https://status.pentest-tools.com/incident/1064205#317c17210ed179614e0a705e428baa839978f66b1d615ee99c65e467d3d3ab03 Maintenance During the scheduled maintenance, tools that use our internal C2 service to detect findings, as well as the platform’s HTTP Request Loggers, may be temporarily unavailable or may not work as expected for approximately 30 minutes. We apologize for any inconvenience and appreciate your patience 🙏. https://status.pentest-tools.com/incident/1057808 Wed, 09 Sep 2026 13:24:00 -0000 https://status.pentest-tools.com/incident/1057808#e27bf037881bdc9bac99f27ca6e5b43c27004149395e0bb0eca3a3ce5e764a2a Incident The system migrations on our production have been completed after approximately 3 hours and 30 minutes. During this period, both the platform and API experienced degraded performance. All services are now fully operational, scheduled scans are running as expected, and clients should be able to access the platform without load-time issues. Thank you for your patience and understanding 🙏. https://status.pentest-tools.com/maintenance/1057610 Wed, 09 Sep 2026 08:20:00 -0000 https://status.pentest-tools.com/incident/1057610#ecf549c25f5ac847282d86e5e29e62e9e051aadb9c54d766b470186dd956df93 Maintenance We’ll be performing scheduled migrations that are expected to take up to one hour. During this time, some pages may load more slowly than usual. We appreciate your patience! 🙏 https://status.pentest-tools.com/maintenance/1050565 Fri, 04 Sep 2026 11:20:16 -0000 https://status.pentest-tools.com/incident/1050565#3659ed5f662f242e9ee73b8f869ff0a98496c5a454931cfe38dfa503c28a1328 Maintenance We will undergo scheduled infrastructure maintenance on *Tuesday, September 8, 2026, from 5:00 AM to 7:00 AM UTC*. During this 2-hour window, the following components will be unavailable: - Pentest-Tools.com product (app.pentest-tools.com) - Pentest-Tools.com API (will return HTTP 503 with a Retry-After header) - The free scanning tools on our website (pentest-tools.com/for/free) Important details for scheduled tasks: - Running scans: Scans finishing during the window will save results and issue notifications once service resumes. - Scheduled scans: Scans scheduled during the 5:00–7:00 AM UTC window will not execute. Scans set for time intervals after maintenance will run as normal. We appreciate your patience while we perform these updates to keep our platform safe and reliable. https://status.pentest-tools.com/maintenance/1043484 Mon, 31 Aug 2026 18:45:40 -0000 https://status.pentest-tools.com/incident/1043484#b5ea75d381c61247eea02f1d01d8f5637844832d1ce449d1deb23922ec98941a Maintenance Dear Customer, We will be performing essential infrastructure maintenance on app.pentest-tools.com (from Europe region) tomorrow morning at 06:30 AM UTC. The maintenance will last at most 10 minutes. What to expect: - Active Sessions: Due to these infrastructure updates, active user sessions will be reset. You will be automatically logged out and will need to log back in to resume using the platform. - Running Scans: Any scans currently running will continue unaffected in the background throughout the maintenance window. Also, scheduled scans will not be affected. We appreciate your patience and understanding as we work to enhance our platform's infrastructure and performance. https://status.pentest-tools.com/incident/966015 Thu, 16 Jul 2026 11:40:00 -0000 https://status.pentest-tools.com/incident/966015#7b608922b7e865a832c330348d6fd3a750a83338960bb8f4dd7f6c0c89626e9f Incident Between 1:40 PM and 2:28 PM EEST (48 minutes), we experienced a service disruption that affected the following components: - platform (including API) - scan Infrastructure During this time, users may have experienced degraded performance or been unable to access certain platform functionality. The incident has been resolved, and all affected services have been fully restored. We are continuing to monitor the platform to ensure stability. We apologize for the inconvenience and appreciate your patience. https://status.pentest-tools.com/maintenance/898492 Mon, 18 May 2026 07:37:22 -0000 https://status.pentest-tools.com/incident/898492#53e6e91d595c18ed8232d1ddc97941fab65ac96e4235cca56c0c0a03e8ff5c84 Maintenance On Monday, May 25, 2026, between 5:00 and 7:00 UTC, we'll run a scheduled maintenance window to deploy a database change that improves Findings page performance across the product. What you won't be able to do during the window - Access app.pentest-tools.com. Every page will serve our maintenance page, including pages mid-flow (so if you start a scan, a scan export, or an upgrade right before 5:00 UTC, your next click will land on the maintenance page). - Run free scans from our public website. All our tools will be unavailable during maintenance. - Use the API. Every request will return HTTP 503 with a Retry-After header that signals when maintenance ends, so any automation you have hitting our API can resume cleanly once we're back up. We still recommend planning around the window where you can. - Finish long-running actions that started just before the window. Scan exports won't generate at all (PDF, HTML, CSV, XLSX, JSON). We recommend retrying once maintenance ends - and appreciate your patience with this. - Sign up someone new for a Free Edition account. The signup flow runs on app.pentest-tools.com, so it's affected too. What will happen automatically - Running scans that finish during the window will be saved and you'll get your email alerts once we're back up. - Scheduled scans set to run during the window will start automatically as soon as maintenance ends, on the same day. (Example: a scan scheduled at 6:00 UTC will start around 7:00 UTC.) What's still available - Documentation, our Offensive Security Research Hub, and our blog. - Our YouTube channel and LinkedIn, if you want to follow along. - Email support - we'll respond as usual. Thanks for your patience while we ship this! https://status.pentest-tools.com/incident/875619 Mon, 20 Apr 2026 12:03:00 -0000 https://status.pentest-tools.com/incident/875619#d4c7890abc8bc2ce0ef30cd5f13f7d544e6770c2ba13e6c6a7a71d7a67a5456f Incident We are currently experiencing network issues affecting one of our cloud provider regions. As a result, some features may be unavailable or not functioning as expected for a subset of users. We are actively migrating services to other regions to mitigate the impact and restore full functionality. During this process, you may experience intermittent failures or degraded performance. We are monitoring the situation closely and will provide updates as progress continues. https://status.pentest-tools.com/maintenance/851231 Tue, 17 Mar 2026 11:32:00 -0000 https://status.pentest-tools.com/incident/851231#9112ebb046b1b00faf4c30add9a42f6a73d3067f8a0a7a55a3f05f4bd43fc26f Maintenance We’re carrying out scheduled maintenance on our platform that is expected to take at least 30 minutes. Please expect temporary downtime during the maintenance window. Thank you for your patience 🙏. https://status.pentest-tools.com/incident/787676 Tue, 16 Dec 2025 18:26:00 -0000 https://status.pentest-tools.com/incident/787676#146cb1d53bb9b1e7d450a2e0fee02cc7caa10246abf406746422802e04a5c4e9 Incident All services are now back up and running. The platform is operating normally, and no further issues are observed at this time. Total downtime was 35 minutes and lasted from 6:45 to 7:20 pm EET. We’re sorry for the disruption and appreciate your patience 🙏. https://status.pentest-tools.com/incident/787676 Tue, 16 Dec 2025 16:49:00 -0000 https://status.pentest-tools.com/incident/787676#f7c47dafb5fb644df3c46dfeb6b4f3b578fb394775eac6d62cb93bba6b802ea8 Incident We have identified the root cause of the issue, and our team is actively working to resolve the incident as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Thank you for your understanding. https://status.pentest-tools.com/incident/787575 Tue, 16 Dec 2025 13:40:00 -0000 https://status.pentest-tools.com/incident/787575#65797c904c2ccf97d0f494c1a1555362de5957dfefcbd7390b362f92aa79da2c Incident We experienced periods of increased platform load alongside external services failures, which led to 10 separate incidents. Each incident required manual intervention to restore normal operations, and the combined impact resulted in 1 hour and 54 minutes of downtime in 2 days. All issues were fully resolved on December 11th at 9:14 am EET. https://status.pentest-tools.com/incident/749186 Wed, 22 Oct 2025 10:46:00 -0000 https://status.pentest-tools.com/incident/749186#2ef14c62859a165e53406746d45307fd29ee57f3bf45b6c361ebe1984e24222f Incident We experienced a brief internal issue earlier today (12:50 pm - 1:09 pm EEST) that caused temporary unavailability of the platform. The total downtime lasted 19 minutes, and the issue has now been fully resolved. We sincerely apologise for any inconvenience this may have caused and appreciate your patience and understanding. https://status.pentest-tools.com/incident/735867 Wed, 01 Oct 2025 18:50:00 -0000 https://status.pentest-tools.com/incident/735867#f1326950eb9317a12e088f26e1a561f07c36a54ca65bc94ad51d5ab0f5003bad Incident The issue was mitigated. We keep investigating if further incidents appear. https://status.pentest-tools.com/incident/726784 Thu, 18 Sep 2025 20:04:00 -0000 https://status.pentest-tools.com/incident/726784#d049ad6a3cab333d83ff5e2bcc182c2c464e0419bdc958117f02328afdf08191 Incident The issue was mitigated. We keep investigating if further incidents appear. https://status.pentest-tools.com/incident/726784 Thu, 18 Sep 2025 19:51:00 -0000 https://status.pentest-tools.com/incident/726784#dea2241edcda913e22fb5eef0c5611ff76591f8698b0c6392a9f7ddcc572ee49 Incident Our platform may experience downtime or degraded performance. Our engineering team is actively investigating and working to resolve the issue as quickly as possible. Thank you for your patience. https://status.pentest-tools.com/incident/715833 Sun, 31 Aug 2025 13:43:00 -0000 https://status.pentest-tools.com/incident/715833#19001dbfa480a6b77d8deb35e1b4c977d738480ba9708d30f933689c509ac502 Incident We experienced an outage of the VM Agent Generator Service that lasted 4 hours and 29 minutes due to an issue on the cloud provider. The issue has now been fully resolved, and the service is operating normally. We apologise for any inconvenience this may have caused and appreciate your patience. https://status.pentest-tools.com/maintenance/614196 Fri, 04 Jul 2025 11:43:00 -0000 https://status.pentest-tools.com/incident/614196#c2a6837af5215a42ae2469a633b28ef66a487d07c529be76c435e46d1af3d11e Maintenance We’re currently updating our internal components to improve performance and reliability. During this process, our platform (web interface, API, API docs) may be temporarily unavailable. We expect the downtime to last approximately another 10 to 20 minutes, and we’re working to complete the update as quickly as possible. Thank you for your patience and understanding. We’ll let you know as soon as everything is back online. https://status.pentest-tools.com/incident/613099 Wed, 02 Jul 2025 14:23:00 -0000 https://status.pentest-tools.com/incident/613099#7ae9a6841fb458e101ce47c08bdd3ceebebaca0939b7c350b452bef1a287a9d0 Incident We experienced a brief outage today that lasted approximately 15 minutes. The issue has been identified and resolved. All systems are now fully operational. We apologize for the inconvenience and appreciate your patience. https://status.pentest-tools.com/incident/495632 Tue, 14 Jan 2025 11:12:00 -0000 https://status.pentest-tools.com/incident/495632#e176d92c005c9a8559259b8489a50a2f6392b18397d9213b7af1f05be35318f3 Incident The Pentest-Tools.com platform experienced a downtime incident due to internal problems. The issue was resolved by our engineers, with a period of downtime between 1:32 AM EET and 08:34 AM EET.